I have to admit it, I didn’t like Technorati for a long time now, ever since their spiders stopped visiting my earlier blog. My information on Technorati never got updated…no new posts, no new incoming links, and the when I searched for my blog, it always showed me the irritating “Huh?” …man it was crushing my already miniscule ego to nothingness. I must have reported this matter to Technorati like half a dozen times over the last few months, and no one ever replied back. I was almost about to give up on this when I stumbled on a few blogs that mentioned how Janice Myint from Technorati Customer Support helped them to get things back in order.
I emailed Janice about my beef with Technorati and sure enough I got a reply in a few days informing me that everything has been sorted out :). The incoming links count was updated and my latest post also showed up. But, by this time another Technorati trouble started to take shape for me. By the time Janice replied back about my earlier complaints, I had already moved to my current site, and incidently it was having the same problems with Technorati like my former blogspot.com site. This time, however, I wrote directly to Janice instead of Technorati Customer Support. Again, I got a reply within a few hours from Janice saying everything is now back in order for the new site too ! ..now that is some prompt customer service.
So if you have any technical trouble with getting your stats right, claiming your blog, and other related stuff that is causing you some ego problems, don’t waster your time cursing Technorati for all the mess. Go ahead and write to Janice Myint and see how fast your troubles vanish. Here is her email id: jmyint@technorati.com
