“To protect your credit card against misuse, remember to sign the back of your card before you start using it” - you will hear that every single time when you call your credit card company to activate a credit card (or a debit card for that matter).
Even the Federal Trade Commission (which, by the way, goes with the tag line of “protecting America’s consumers”) highlights that as the first tip towards guarding against credit card fraud:
Sign your cards as soon as they arrive.
Exactly how is this supposed to protect the card against misuse?
Mastercard tries to explain this on it’s website with this argument:
Sign all your payment cards as soon as you get them. This way when salespeople check the signature on the back of your card against the signature on the sales receipt, you will be protecting yourself if your card is lost or stolen.
I don’t get this for many reasons:
- Salespeople hardly ever check the signatures on the back of credit cards. This is especially true with those “self-checkout” counters found at many retail stores.
- For someone who is determined to use a stolen credit card for purchases, it’s really not difficult to forge the card’s signature on the sales receipt. So, even in the rare cases where salespeople do check the signatures, it’s very unlikely that they will detect any wrongdoing without a detailed scrutiny.
- For the above reason, just cross-checking the signature on the receipt against the one on the back of a credit card is not a sufficient deterrent; ideally, the signature on the sales receipt should be verified with a more concrete piece of evidence - like a driver’s license or a state identification card. I don’t remember when was the last time a salesman asked for my driver’s license to verify a signature - I am not even sure they are allowed to do that.
- If it turns out that an additional authentication source is required to verify the signature, then I don’t see the point of having the signature panel on credit cards in the first place.
Let’s look at these drawbacks in light of a scenario in which a fraudster tries to use a credit card that’s not signed at the back.
- In this case, the person who has stolen your card can generally sign your name (or something that looks like your name) on the back of the card (your name is printed on the front of the card, so this is a no-brainer) and recreate the same “signature” on the sales receipt.
- The only difference here is that the thief doesn’t have to practice the signature on the back of the credit card - he can create an arbitrary fake signature. So yeah, it makes it a little tiny bit easier.
- Like before, a salesperson who just verifies the signature on the sales receipt with the signature on the credit card can be easily fooled.
- Again, the only way to catch such a deceit is to verify the signatures on the sales receipt and the credit card with the signature on the driver’s license. Again, the objective is to stop the fraudulent transaction - so it just suffices to verify the signature on the sales receipt with the signature on the driver’s license (or state ID) and the signature on the credit card really doesn’t matter.
To me, there really isn’t a big difference between the two cases - whether you sign it or don’t, misusing a stolen credit card (or a debit card for non-PIN transactions) seems really easy. Makes the “sign the back of your cards” message a bit moot. I don’t think it’s enough deterrent for even a *casual* credit card thief.
Interestingly, in both cases (whether you have your signature on your credit cards or you don’t), even if you enforce sales receipt signature verification through a driver’s license, all a fraudster has to say is: “Oops, I forgot my driver’s license at home“, and he/she can easily walk away from the situation and try the scam on the next retailer.
One good piece of advice on this issue comes from The Straight Dope:
You should believe me, as I have worked in retail, for a company that issues its own credit cards. Here’s our official advice on signing the strip on the back: Don’t sign it. It’s useless as a deterrent, as anyone who takes your card then has a sample of your signature which they can not only use on any charge slip, but on your checks as well. However, do not leave the white strip blank. In that space, write: “Ask For Picture ID,” and be prepared to back that up someday when you’re in a hurry and the clerk wants to see a driver’s license as well as the card. It makes the charge transaction a little longer, but a lot safer.
Again, this point is moot if the salespeople don’t check the back of most credit cards in the first place - you can write whatever you want in the signature panel, it’s not going to make a difference if no one ever looks at it. However, in spite of this singular loophole, writing “Ask For Picture ID” may be the best thing you can do right now - while we wait for a better security measures (or other tricks as suggested by people who comment on this post).
I am not sure, how this issue can be effectively tackled in future, but printing photographs on the front side of credit cards might be one way to address it. Your signature stays safe and away from thieves, and your face provides instant “authentication”.
~$$~
Before you go, here is an excerpt from a funny story on this issue on Zug.com:
The manager, a guy about my age with a ponytail and a goatee, came over to see what was wrong. They exchanged some hushed words, and then he rang through my purchase again. “Can you sign the screen, please?” he asked. This guy was serious.
Again I signed NOT AUTHORIZED to my $16,800 Circuit City credit card payment.
“What is that?” he asked.
“That’s my signature,” I said.
“You can’t sign it NOT AUTHORIZED.”
“Why not?”
“Because you need to sign your name.”
“Well, I recently changed my signature,” I said hopefully. “It now looks a lot like NOT AUTHORIZED.”
“It’s got to match the back of your card,” the manager said.
“Oh,” I said. “No problem.” I took the card back from him and wrote NOT AUTHORIZED on the back of my credit card. I had heard that this trick sometimes works, but this guy was too smart for me.
“No, no,” he said as I started writing. “That doesn’t count.”
“It’s never had to match before,” I said. “No one has ever cared.”
Click here to read the rest of this prank. ![]()
The manager, a guy about my age with a ponytail and a goatee, came over to see what was wrong. They exchanged some hushed words, and then he rang through my purchase again. “Can you sign the screen, please?” he asked. This guy was serious.












