When I logged in to HSBC today, I was greeted with a message about it’s security feature update and the “migration” from the old interface to a new one. I say “finally” because I have been getting this update message since 11th October saying that I will come across some of these features when I log in…but that never happened until today. In case you haven’t logged in after the change, here is what to expect:
- A long..very long agreement/disclosures document with an “I Agree” button at the bottom.
- You will be asked to create a keypad-style security key. Most of you must already have a security key in place for the “bank-to-bank transfer” module of the old interface. You can use that as a new one (read below why this is ok).
-You will be asked two security questions. Sorry, no creative stuff here; its a rigid list of 4 or 5 questions to choose from.
- You can use your old security key as the new login key because, in the new interface “bank-to-bank transfer” module does not require a separate security key anymore. It’s a pity they did that; I liked the old system better because somehow having a separate security key for “bank-to-bank transfer” made me feel more secure.
-For future logins, you will need a username, password, and the security key to login to your account.
By the way, in case you miss reading this detail when you next login to HSBC, there are only three login instances and a deadline for you to accept the terms of the new interface and enroll using the new features.
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Thanks for the mention.
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